Legal

Privacy Policy

Last updated: 16 April 2026

1. Who We Are

Bankpediaa Skill Lab is a professional development platform for Indian banking professionals, operated by Yogesh Kumar (Ex-Punjab National Bank). The platform is accessible at bankpediaa.net and its associated subdomains.

When we say "we", "us", or "our" in this policy, we mean Bankpediaa Skill Lab. When we say "you" or "your", we mean you as a user of our platform.

2. What Information We Collect

Account Information

Your name, email address, and profile photo as provided through Google Sign-In (OAuth). We do not store your Google password.

Profile Information

Information you voluntarily provide including phone number, date of birth, gender, profession, employer name, designation, work status, and expectations. This information helps us personalise your experience.

Self Evaluation Test Responses

Your answers to the 30-question Self Evaluation Test, your calculated scores across 6 sections, your score label, key strengths, focus areas, and automatically generated flags for admin review.

Activity Data

Class attendance records, homework submissions, skill points earned, leaderboard rankings, login frequency, and engagement metrics. This data powers your Skill Meter, badges, and certificates.

Community Content

Posts, comments, and likes you create in the Secret Room community. Your chosen pseudonym and room name for anonymous participation.

Payment Information

Payment transactions are processed entirely through Razorpay. We store the Razorpay order ID, payment ID, payment status, and plan type. We never store your card number, UPI PIN, or bank account details. Razorpay handles all sensitive payment data under their own security standards.

3. How We Use Your Information

We use your information for the following purposes:

1

To create and manage your account on the platform

2

To provide access to live classes, homework, certificates, and community features

3

To calculate and display your skill points, badges, leaderboard ranking, and progress

4

To determine your eligibility for monthly completion certificates

5

To process payments and generate invoices through Razorpay

6

To send you class reminders, homework notifications, certificate emails, and renewal reminders

7

To display the Self Evaluation Test result card and profile insights

8

To generate admin flags that help us identify members who may need additional support

9

To improve the platform based on aggregate usage patterns

4. How We Protect Your Data

We take data security seriously. Google Meet links for live classes are stored in encrypted form in our database. All communication between your browser and our servers is encrypted using HTTPS/TLS. Payment processing is handled entirely by Razorpay, which is PCI-DSS compliant. Access to the admin panel is protected by multi-factor authentication.

While we implement reasonable security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data but we are committed to protecting it to the best of our ability.

5. Data Retention

We retain your data for as long as your account is active on the platform. If you request account deletion, we will remove your personal data within 30 days, with the following exceptions:

Payment records are retained for 7 years as required by Indian tax and financial regulations.

Anonymised activity data may be retained for platform analytics.

Certificate verification records are retained permanently to maintain the integrity of issued certificates.

6. Third-Party Services

We use the following third-party services that may process your data:

Google OAuth

Account authentication

Razorpay

Payment processing

Cloudinary

Profile photo storage

Google Meet

Live class delivery

Vercel

Platform hosting

Railway

Database hosting

Each of these services has their own privacy policy. We encourage you to review them independently.

7. Cookies

We use essential cookies required for the platform to function, including authentication session cookies. We may also use analytics cookies (such as Google Analytics) to understand how the platform is used. Analytics cookies are only activated after you give consent through our cookie banner. For full details, please see our Cookie Policy.

8. Your Rights

You have the following rights regarding your personal data:

Right to Access

You can request a copy of all personal data we hold about you.

Right to Correction

You can update or correct your profile information at any time from your dashboard.

Right to Deletion

You can request complete deletion of your account and personal data.

Right to Portability

You can request your data in a machine-readable format.

Right to Withdrawal of Consent

You can withdraw consent for non-essential data processing at any time.

To exercise any of these rights, email us at bankpediaa@gmail.com. We will respond within 30 days.

9. Children's Privacy

Bankpediaa Skill Lab is designed for working professionals in the banking sector. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we make significant changes, we will notify active members by email. The "Last updated" date at the top of this page reflects when the most recent changes were made.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, contact us at:

Bankpediaa Skill Lab

Operated by Yogesh Kumar

Email: bankpediaa@gmail.com

WhatsApp: +91 79824 36541